Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ty’Jah Johnson

Ty’Jah Johnson

November 9, 2026

5  out of  5
rating by Ty’Jah Johnson
"⭐⭐⭐⭐⭐

I had such a wonderful experience working with India at State Farm! She was able to find me a really great insurance rate, and from start to finish, her customer service was exceptional. She made me feel comfortable, was incredibly friendly and helpful, and took the time to explain everything I didn’t understand without ever making me feel rushed or overwhelmed. She was patient, knowledgeable, and genuinely made the entire process so easy.

It’s not every day you come across someone who goes above and beyond to make sure you feel informed and taken care of. I truly appreciate her help and would highly recommend asking for India if you’re looking for insurance. Thank you for making this such a great experience!"
Profile photo of Juno

Juno

November 7, 2026

5  out of  5
rating by Juno
"Meshana was awesome! She made everything so easy and was super helpful throughout the process. I really appreciate her great service!"
We responded:
"Hi Juno, that's what we like to hear! 😊 Meshana knows how to take the hassle out of the process and make sure our customers feel supported along the way. We're happy she made things easy for you and left such a positive impression. Thanks for giving her a well-deserved shoutout and for choosing Bryant Thompson State Farm! ❤️"
Profile photo of Makayla Ross

Makayla Ross

November 7, 2026

5  out of  5
rating by Makayla Ross
"Meshana made what could have been a stressful process feel effortless! She was attentive, courteous, and went above and beyond to make sure I felt taken care of. I appreciate the time she took to assist me and would gladly reach out to her again!"
We responded:
"Hi Makayla, knowing you would gladly reach out to Meshana again is one of the best compliments she could receive! ❤️ We're especially pleased that she turned what could have been a stressful situation into such a positive experience. Her attentiveness and willingness to go the extra mile clearly made a difference, and that's something worth celebrating! Thank you for trusting Meshana to assist you and for sharing such thoughtful feedback. We look forward to being here whenever you need us!"
Profile photo of Chloe Haynes

Chloe Haynes

November 7, 2026

5  out of  5
rating by Chloe Haynes
"Such a wonderful experience with Meshana! She was patient, helpful, and had such a great attitude. Her professionalism really stood out, and she made me feel valued as a customer. I would definitely recommend her!"
We responded:
"Hi Chloe, being treated like a person and not just another policy number makes all the difference! ❤️ We're happy Meshana made you feel genuinely valued and comfortable throughout your experience. Her positive attitude and willingness to take the time to help are qualities we're proud to see recognized. Thank you for speaking so highly of her and for recommending her to others. We'll be sure to share your wonderful feedback with Meshana!"
Profile photo of sandra Steele

sandra Steele

November 7, 2026

5  out of  5
rating by sandra Steele
"Thank you Meshana"
We responded:
"We'll make sure Meshana gets your thank-you! 😊 It's always nice to know her help made a difference. We appreciate you taking a moment to recognize her and hope to see you again soon! ❤️"
Profile photo of Makenzie Hodges

Makenzie Hodges

November 7, 2026

5  out of  5
rating by Makenzie Hodges
"Ms Nicole was so informative. She advised me about insurance for my dorm room and jewelry. Thank you"
We responded:
"Hi Makenzie, who knew there was so much to consider when it comes to protecting your belongings at college? 😊 We're glad Nicole was able to share helpful information about coverage options for your dorm room and jewelry. It's always better to know what's available so you can make the right decisions for yourself. Thank you for taking the time to recognize Nicole, and we wish you a wonderful school year! ❤️"
Profile photo of Rain Marble

Rain Marble

November 7, 2026

5  out of  5
rating by Rain Marble
"Nicole with State Farm was excellent. She really knows her stuff and was able to get me a great quote on life insurance. Highly recommend!"
We responded:
"Hi rain, Nicole definitely knows her stuff! 😊 Life insurance is an important part of planning for the future, and having someone who can explain your options and help you find a quote that fits your needs makes the process so much easier. We're happy Nicole made such a great impression and provided the guidance you were looking for. Thank you for the wonderful recommendation and for considering Bryant Thompson State Farm for your life insurance needs! ❤️"
Profile photo of emanuel cortes

emanuel cortes

November 7, 2026

5  out of  5
rating by emanuel cortes
"Nicole Freeman"
We responded:
"Five stars for Nicole! ⭐⭐⭐⭐⭐ We love seeing her receive recognition for her hard work. Thank you for taking a moment to show your appreciation. We'll be sure to share the love with Nicole! ❤️"
Profile photo of Lazare Kovo

Lazare Kovo

November 6, 2026

5  out of  5
rating by Lazare Kovo
"Tosha was amazing, very thoughtful and patient. She helped me set up my rental insurance. Even for someone like with his first rental insurance with State Farm, she made it very easy."
We responded:
"Thank you for the 5-star review! We are here to help you with your insurance needs. Reach out anytime!"
Profile photo of angelena gordon

angelena gordon

November 6, 2026

5  out of  5
rating by angelena gordon
"Ms. Tocha was very very helpful and kind and made sure she got my policy together with all benefits that would help me to be a safe driver. Her help was exceptional."
We responded:
"It sounds like Ms. Tosha went the extra mile to make sure you were taken care of! 😊 We appreciate hearing that she helped you understand the benefits available with your auto policy and made sure everything was set up with your needs in mind. Her kindness and attention to detail clearly made a difference. Thank you for recognizing her exceptional service and for trusting Bryant Thompson State Farm. Wishing you many safe miles ahead! ❤️"
Profile photo of Mike Patterson

Mike Patterson

November 5, 2026

5  out of  5
rating by Mike Patterson
"Great experience"
We responded:
"Hi Mike, a big thank you for the 5 stars! It's customers like you who make what we do so rewarding. We appreciate your support and the opportunity to be your Good Neighbor here at Bryant Thompson State Farm! ❤️"
Profile photo of NADA HOLLOWAY

NADA HOLLOWAY

November 5, 2026

5  out of  5
rating by NADA HOLLOWAY
"The conversation with my agent Reggie was totally delightful!! His insight on what I needed was impressive. We compared my old policy line by line and came up with a good rate. He was patient, knowledgeable and I could see the smiles through the phone. I didn't feel rushed and he repeated what I needed him to without getting impatient. His suggestions were helpful and he was exactly what I needed after a couple calls to other insurance companies that I would have been uncomfortable with switching to. We had such a wonderful chat that I'm going to the office to put a face to someone who made my day!!!!! Thanks Reggie!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Quincy Holloway

Quincy Holloway

November 5, 2026

5  out of  5
rating by Quincy Holloway
"MESHANA WAS AMAZING HELPED ME GET AUTO RENTERS AND COVERAGE ON MY CHAIN"
We responded:
"Meshana understood the assignment! 🙌❤️ From your auto and renters insurance to making sure your chain was covered, she helped you take care of it all! We love that she was able to help you protect the things that matter to you. Thanks for showing Meshana some love and trusting the Bryant Thompson State Farm team with your insurance needs. We appreciate you!"
Profile photo of Kim Booker

Kim Booker

November 4, 2026

5  out of  5
rating by Kim Booker
"I had the pleasure of speaking with India today in insuring my new vehicle and she was absolutely AWESOME."
We responded:
"Hi Kim, congratulations on your new vehicle! 🚗🎉 We're excited that India got to be part of the experience and help you get it insured. She'll love hearing that she made such a great impression! Thank you for choosing Bryant Thompson State Farm to help protect your new ride. Wishing you many safe and happy miles ahead! ❤️"
Profile photo of Corey Blackshear

Corey Blackshear

November 3, 2026

5  out of  5
rating by Corey Blackshear
"Very helpful and responsive to my needs and gave information to help with making decisions."
We responded:
"Making informed decisions about your insurance starts with having the right information and someone who listens to your needs! We're pleased our team was able to provide the guidance and timely assistance you were looking for. Thank you for trusting Bryant Thompson State Farm and allowing us to be part of those important decisions. We appreciate your feedback and look forward to being here whenever you need us! ❤️"
Profile photo of Hope Collier

Hope Collier

November 3, 2026

5  out of  5
rating by Hope Collier
"I’m extremely satisfied on the service that was provided from India. She was extremely professional, patient, attentive and she ensured I had everything I needed and more. She exceeded my expectations and it felt good to be a returning customer and receive the same level of great service as if it were my first time. My needs were met, questions were answered and services are being provided. I highly recommend India, as she made my process smooth. Thank you so much! Tens across the board!"
We responded:
"Tens across the board?! Now that's the kind of review that deserves a celebration! 🙌❤️ Welcome back to the Bryant Thompson State Farm family! It means so much that you chose to return, and even more that India made you feel just as valued as the very first time. Her patience, professionalism, and attention to your needs clearly made a lasting impression. We believe returning customers deserve that same level of care every single time, and we're proud India delivered an experience that exceeded your expectations. Thank you for your continued trust, your wonderful recommendation, and for giving India her well-deserved flowers! 🌸"
Profile photo of April James

April James

October 31, 2026

5  out of  5
rating by April James
"Nicole is always so helpful !"
We responded:
"Hi April, we love that Nicole continues to be someone you can count on! ❤️ Knowing she's consistently there to lend a hand means a lot to us. Thank you for recognizing her efforts and for being part of the Bryant Thompson State Farm family. We appreciate you!"
Profile photo of Kadarious Griggs

Kadarious Griggs

October 31, 2026

5  out of  5
rating by Kadarious Griggs
"Ty was very professional and knowledgeable. He displayed excellent customer service when it came to answering any questions i had as well as explaining the details of insurance coverage offered. The effort he put into helping me better understand my insurance plan was most impactful and sincere."
We responded:
"What stands out most about your review is that Ty didn't just answer your questions—he made sure you truly understood your coverage. That's such an important part of making confident decisions about insurance! We're proud to hear that his knowledge, professionalism, and genuine effort left such a positive impression. Ty takes his responsibility to our customers seriously, and your thoughtful feedback is a wonderful reflection of that. Thank you for trusting Bryant Thompson State Farm and recognizing the care he put into your experience! ❤️"
Profile photo of Sequoya Joseph

Sequoya Joseph

October 30, 2026

5  out of  5
rating by Sequoya Joseph
"I had the pleasure of working with Ty Hill from State Farm! He was truly knowledgeable of all insurance related products including the renters insurance I initially called about and the life insurance policy options that State Farm provides. I would love to recommend others to Bryant Thompson State Farm!"
We responded:
"Sometimes one conversation opens the door to options you hadn't even considered! We're happy Ty was able to help with your renters insurance questions while also introducing you to the life insurance options available. His knowledge and willingness to explain different types of coverage are exactly what make him such a valuable part of our team. Thank you for giving Ty the opportunity to assist you and for being willing to recommend Bryant Thompson State Farm to others. We appreciate your confidence in us! ❤️"
Profile photo of Myles Britton

Myles Britton

October 30, 2026

5  out of  5
rating by Myles Britton
"I had the pleasure of working with Ty Hill. He was very personable and helpful through every step of the process and all my questions. I had a great experience and can’t wait to be a State Farm customer!"
We responded:
"We're just as excited to welcome you as you are to join us! Ty has a great way of making people feel comfortable, and we're happy he was there to guide you through the process and answer your questions. Starting with a new insurance company is a big decision, so knowing he made it such an enjoyable experience means a lot. Thank you for giving Bryant Thompson State Farm a chance. We look forward to having you as part of our State Farm family! "
Profile photo of Anastasia Marie

Anastasia Marie

October 30, 2026

5  out of  5
rating by Anastasia Marie
"I had a great experience working with TY Hill! He made the process of getting renters insurance quick, easy, and stress-free. He was very helpful, professional, and knowledgeable, and took the time to make sure everything was explained clearly. I truly appreciate his excellent customer service and would definitely recommend him to anyone looking for renters insurance!"
We responded:
"Renters insurance may not be the most exciting thing on your to-do list, but Ty certainly knows how to make it easy! 😊 We're glad he was able to get everything taken care of quickly without skipping over the important details. Making sure you understand your coverage is just as important as getting you insured, and we're happy Ty delivered on both. Thank you for the wonderful recommendation and for choosing Bryant Thompson State Farm. We appreciate you! ❤️"
Profile photo of Carissa Smith

Carissa Smith

October 30, 2026

5  out of  5
rating by Carissa Smith
"Ty was amazing! Great customer service! Thanks!"
We responded:
"Ty will be happy to hear this! 😊 We love knowing he made your experience a great one. Thanks for taking a moment to recognize his service and show him some appreciation. We'll be sure to pass along your thanks!"
Profile photo of Makayla Edmond

Makayla Edmond

October 30, 2026

5  out of  5
rating by Makayla Edmond
"I had a pleasure of working with Ty Hill he was very professional, knowledgeable, patient, and helpful throughout the entire process. He took the time to explain everything, answer my questions, and make sure I understood my options. His customer service was outstanding, and I truly appreciate how easy he made everything. I highly recommend him to anyone looking for an insurance agent who genuinely cares about their clients!"
We responded:
"What a thoughtful review! Ty will be proud to know that his patience and attention to detail made such a difference in your experience. Insurance decisions can come with a lot of questions, and having someone who takes the time to listen and explain your options can make all the difference. We're especially pleased that you felt comfortable and well-informed throughout the process. Thank you for recognizing Ty's dedication and for recommending him so highly. We're grateful to have earned your trust! ❤️"
Profile photo of Thomasine Tucker

Thomasine Tucker

October 30, 2026

5  out of  5
rating by Thomasine Tucker
"Very professional. Helped me through the process of switching over to State Farm insurance. Would recommend."
We responded:
"Making the switch to a new insurance company is a big decision, and we're glad our team helped make that transition a smooth one! Thank you for giving Bryant Thompson State Farm the opportunity to earn your business. We appreciate your recommendation and look forward to providing you with the same great service moving forward. Welcome aboard! ❤️"
Profile photo of Zena Green

Zena Green

October 30, 2026

5  out of  5
rating by Zena Green
"You are amazing Nicole thank you"
We responded:
"Nicole is getting all the love, and we're here for it! ❤️ We'll make sure she sees your sweet message. A simple thank-you can make someone's whole day, and we know this will bring a smile to hers. Thanks for showing her some appreciation! 😊"