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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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KB

October 16, 2026

5  out of  5
rating by KB
"Meshana S. made my move from Florida to Georgia seamless. She was knowledgeable, friendly, and went above and beyond. Thank you so much!"
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Lenoard Coffey

October 16, 2026

5  out of  5
rating by Lenoard Coffey
"It was wonderful she need a raise"
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Marisol Puentes

October 16, 2026

5  out of  5
rating by Marisol Puentes
"Great service I had a couple of questions and they help me with all of them. Such a nice person. Friendly and kind."
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Rochae Harris

October 15, 2026

5  out of  5
rating by Rochae Harris
"Indiahad amazing customer service and helped me lower my monthly rate while still meeting my needs! Thanks India from Statefarm!"
We responded:
"A lower monthly payment without losing sight of what matters to you? That's definitely something to smile about! 😊 India does a great job of listening to our customers and helping them explore options that fit their needs and budgets. We're happy she was able to make a difference for you! Your shoutout will mean a lot to her. Thanks for trusting India and the Bryant Thompson State Farm team! ❤️"
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Kytranna Cole

October 15, 2026

5  out of  5
rating by Kytranna Cole
"India was great helping us get insured even on her off day!!!! Thanks girl!"
We responded:
"We really appreciate you sharing this. Our office works hard to provide excellent service, and it’s wonderful to know it shows. Please don’t hesitate to contact us if you need help down the road"
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Michelle Mack

October 15, 2026

5  out of  5
rating by Michelle Mack
"I just wanted to say that I am very please with the help I received from Ty. He was very patient, understanding, caring, and supportive. Thank you so much for your help!! I will definitely recommend people to you!!"
We responded:
"Thank you for the review and glad you are happy with India's customer service."
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Fred

October 15, 2026

5  out of  5
rating by Fred
"Shana provided me with extremely great service today. Id been having problems getting a few errors on my account corrected. After several times taking to other reps, I got Shana on the phone today and she had everything resolved to my satisfaction in just a few short minutes.

Thank you very much!"
We responded:
"After several attempts to get things corrected, we can only imagine what a relief it was to finally have everything resolved! We're so glad she was able to step in, get to the bottom of the issue, and turn a frustrating experience into a positive one. That's the kind of difference great customer service can make! Thank you for giving us the opportunity to make things right and for taking a moment to recognize her efforts. We appreciate your patience! "
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Kenisha Rowe

October 15, 2026

5  out of  5
rating by Kenisha Rowe
"My experience with Mr Reggie was so smooth & easy . The process was quick affordable and he made sure we had everything we needed . Thank you so much for the smooth experience ."
We responded:
"Reggie for the win! We love knowing he made the entire process feel effortless while helping you find coverage that fit your needs and budget. He understands that getting insurance shouldn't have to be complicated or time-consuming. Thank you for trusting him to take care of everything and for giving him this well-deserved recognition. We're happy to have you as part of the Bryant Thompson State Farm family! ❤️"
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Nurse Jaye

October 14, 2026

5  out of  5
rating by Nurse Jaye
"I had an amazing experience with Latosha E. when setting up my new policies with State Farm. She was thorough and answered all of my questions."
We responded:
"That's exactly how starting new policies should feel—easy, informative, and never rushed! 😊 Latosha knows that the little details matter, especially when you're making decisions about your coverage. We're happy she took the time to answer your questions and make sure everything was clear. Thank you for choosing Bryant Thompson State Farm and giving Latosha the recognition she deserves. We're excited to have you with us! "
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Zy Richardson

October 14, 2026

5  out of  5
rating by Zy Richardson
"Jason Steave is knowledgeable, thorough, and patient. He helped me understand the gaps in my insurance plan and explained why switching would better meet my needs. He took the time to walk me through my options and answer my questions, so I felt confident making the change. Highly recommend!"
We responded:
"Understanding your coverage is just as important as having it, and we're glad Jason helped bring everything into focus! It's easy to overlook gaps in a policy until someone takes the time to explain what they mean for you. Jason believes in helping customers make informed decisions, not just selling them a policy. We're pleased he earned your confidence through his patience, knowledge, and attention to detail. Thank you for trusting Jason and the Bryant Thompson State Farm team with your insurance needs. Your recommendation means a great deal to us! ❤️"
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Pamela Greene

October 13, 2026

5  out of  5
rating by Pamela Greene
"I had some concerns about my rate increase. India did an excellent job in showing me some options that were available to reduce the rate.
India was quick, knowledgable, and well spoken.
Thx
Pam Greene"
We responded:
"Pam, we understand how frustrating it can be to see your insurance rates increase, so we're happy India was able to walk you through some options that could help! She has a knack for making those conversations easier with her knowledge and straightforward approach. We appreciate you recognizing her efforts and giving us the opportunity to address your concerns. Thank you for being part of the Bryant Thompson State Farm family! ❤️"
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Stephanie Edgecombe

October 12, 2026

5  out of  5
rating by Stephanie Edgecombe
"Tosha was such a big help with getting me the best rate as I was searching for a new company to go with."
We responded:
"Hi Stephanie, shopping around for a new insurance company can feel overwhelming, but having the right person guide you makes all the difference! We're happy Tosha was able to help you explore your options and find a rate that worked for you. We know you had choices, and we're grateful you gave our team the opportunity to earn your business. We'll be sure to let Tosha know how much you appreciated her help! ❤️"
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Dorothy Woods

October 10, 2026

5  out of  5
rating by Dorothy Woods
"Meshana is an amazing sales agent! She was professional, knowledgeable, patient, and very helpful throughout the entire process. She made getting insurance easy and stress-free, answered all my questions, and made sure I understood my options. Her customer service was outstanding, and you can tell she genuinely cares about helping her customers. I highly recommend Meshana to anyone looking for great service and quality insurance!"
We responded:
"Hi Dorothy! Meshana is going to love reading this! ❤️ It's one thing to help someone find insurance, but making sure they feel comfortable, informed, and confident in their decisions is what really makes a difference. We're proud that Meshana took the time to answer your questions and make the process stress-free. Your recommendation is a wonderful compliment to her hard work, and we'll be sure to share it with her. Thank you for choosing Bryant Thompson State Farm!"
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Terry Patton Fairley

October 10, 2026

5  out of  5
rating by Terry Patton Fairley
"Spoke with a young lady name Nicole. She was so sweet. My agent office was not picking up the phone so I called the nearest office. She was able to assign me with getting with tech support"
We responded:
"Hi Terry, sometimes all it takes is reaching the right person to turn a frustrating situation around! 😊 We're happy Nicole was there to answer your call and help connect you with tech support. Even though we're not your assigned agency, we're glad we could lend a hand when you needed it. Thank you for recognizing Nicole's kindness and taking the time to share your experience!"
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Lovely Bianca

October 9, 2026

5  out of  5
rating by Lovely Bianca
"I want to take a moment to recognize Reggie for the outstanding service he has provided. He stayed on my case for almost a YEAR, consistently following up, answering questions, and making sure I understood my options until he finally got me to buckle in and become a State Farm customer! 😂👏🏾 Now THAT is dedication, patience, and persistence!
Reggie didn’t just sell me insurance; he took the time to understand my needs and find me some great deals for my money. He made me feel valued, respected, and confident that I was making the right decision. His pleasant attitude, professionalism, knowledge, and ability to build relationships are truly unmatched.
And I have to say this: as a Black professional, it makes me especially happy to see someone who looks like me representing a company with such excellence. That’s not to take away from his qualifications, because his WORK speaks for itself! He is knowledgeable, personable, hardworking, and knows how to get the job done.
State Farm, Reggie deserves a RAISE! Honestly, he should be the CEO—or better yet, start his own insurance company, because he clearly knows how to win customers and keep them coming back! 😂🙌🏾
Reggie, thank you for your patience, your persistence, and for making me feel good about becoming a State Farm customer. You didn’t give up on me, and that says a lot about the kind of person and professional you are. If every representative treated people the way you do, businesses would never have to worry about finding loyal customers.
Please recognize this man for the value he brings to your company. He is truly an asset, and he deserves every bit of recognition coming his way! 👏🏾❤️"
We responded:
"Hi Lovely, almost a YEAR?! 😂👏🏾 Now that’s a story worth sharing! First, welcome to the State Farm family! We couldn't be happier that Reggie's dedication and patience helped you feel confident in making the switch. What makes this review so special is knowing that he didn't just earn your business—he earned your trust. That's something we value tremendously at Bryant Thompson State Farm. Your words about representation, professionalism, and feeling respected are especially meaningful, and we're proud Reggie made that kind of impact. Thank you for taking the time to celebrate Reggie in such a thoughtful way. Trust us, this review is getting shared with the whole team! 👏🏾"
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Megan Lindsey

October 9, 2026

5  out of  5
rating by Megan Lindsey
"India was absolutely perfect! She provided excellent customer service while remaining personable and polite. Truly an asset to the company!"
We responded:
"You described India perfectly! ❤️ She has a wonderful way of making people feel welcomed and taken care of, and it means so much to see that reflected in your experience. We're fortunate to have her on our team, and hearing customers recognize the value she brings makes us even prouder. Thank you for giving India her flowers—she certainly deserves them! 🌸"
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New Beginning

October 8, 2026

5  out of  5
rating by New Beginning
"The process was very smooth and comfortable. I was able to get the coverage I needed at an affordable rate! Thank you, India for protecting me and my family."
We responded:
"Your feedback truly brightened our day. We’re committed to being here whenever you need us, so please reach out anytime we can help."
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Mrs K S

October 6, 2026

5  out of  5
rating by Mrs K S
"I highly recommend Jason Steave at Bryant Thompson State Farm! Jason is professional, knowledgeable, responsive, and genuinely takes the time to make sure his customers understand their coverage and feel taken care of. He made the entire process easy and stress-free, and his customer service is outstanding. It’s clear that he truly cares about his clients and goes above and beyond to help. If you’re looking for someone you can trust with your insurance needs, I definitely recommend Jason and the Bryant Thompson State Farm team!"
We responded:
"Hi Mrs. KS, thank you so much for your kind words and 5 star review! We're thrilled to hear that Jason made your insurance experience easy, stress-free, and informative. Providing personalized services and making sure our customers feel confident in their coverage is what we strive for every day. We truly appreciate your trust and recommendation of Jason and the Bryant Thompson State farm team! We look forward to continuing to take great care of you!"
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Phyllis Jones

October 6, 2026

5  out of  5
rating by Phyllis Jones
"India was very pleasant in insuring of new information on my Insurance."
We responded:
"Thank you for your 5-star review! We’re so glad India was able to assist you and provide you with helpful information about your insurance. We appreciate you trusting the Bryant Thompson State Farm team with your insurance needs! ⭐️"
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Serene Rich Grancaric

October 6, 2026

5  out of  5
rating by Serene Rich Grancaric
"Very pleasant and we had a good laugh. Appreciated the help."
We responded:
"Hi Serene, thank you so much for the wonderful 5-star review! We’re glad you had a great experience and that we could make the insurance process both helpful and enjoyable. We truly appreciate your kind words and are always here whenever you need us. Thank you for choosing the Bryant Thompson State Farm team! ⭐️"
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concetta allen

October 6, 2026

5  out of  5
rating by concetta allen
"Reggie was able to give me amazing coverage."
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that Reggie was able to help you find amazing coverage. We truly appreciate your trust and are grateful to have you as a customer! ⭐️"
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Amelia

October 3, 2026

5  out of  5
rating by Amelia
"Meshana consistently puts her clients needs first and provides exceptional service."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your experience with Meshana. She truly takes pride in putting our customers’ needs first and providing exceptional service. We’re grateful to have her as part of the Bryant Thompson State Farm team, and we appreciate you taking the time to share your experience with us! ❤️"
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paris

October 3, 2026

5  out of  5
rating by paris
"Meshana makes complex information easy to understand."
We responded:
"Thank you for the wonderful feedback! We’re so glad to hear that Meshana was able to make everything clear and easy to understand. Helping our customers feel informed and confident is incredibly important to us. We appreciate you choosing the Bryant Thompson State Farm team and taking the time to share your experience!"
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Yo Xapturss

October 3, 2026

5  out of  5
rating by Yo Xapturss
"Meshana is very dependable and reliable."
We responded:
"Thank you for the wonderful feedback! We’re so happy to hear that Meshana has been dependable and reliable throughout your experience. She is a valued part of the Bryant Thompson State Farm team and takes great pride in being there for our customers when they need her. We truly appreciate your trust and support! "
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Kalyndria Wilborn

October 3, 2026

5  out of  5
rating by Kalyndria Wilborn
"I spoke with Nicole earlier this week and she is absolutely the best. Thank. You girlie"
We responded:
"Hi Kalyndria, we love hearing this! 😊 Thank you for taking the time to show Nicole some love! We’re so glad she made your experience such a great one. Nicole is an amazing part of our team, and we’ll be sure to share your kind words with her. Thank you for choosing the Bryant Thompson State Farm team—we appreciate you! ❤️"